The Test and repair Engineer role will play an critical part in Okra’s support and product development processes, with the main focus on Nigeria market. The main activities of the role will be analysing, diagnosing and repairing failed electronics equipment (the “Okra Pod”, inverters, batteries, etc.), and developing all necessary standards and procedures to enable this.
This role will involve applying fundamental electronics engineering knowledge to assess a range of hardware devices with abnormal performance. The successful applicant will need to summarize and report diagnostics results to a range of stakeholders to ensure sufficient product fixes and warranty claim processes can be actioned further.
The short term focus of this role will be to rapidly onboard to testing procedures for Okra Pods, inverters and batteries and generating in-depth reports to the product team and running smooth testing operations on a ongoing basis.
Full ownership of all diagnostics and repair operations
Working in the field with Service Delivery Member.
Managing knowledge inside responsibility area: