We are seeking someone who has successfully worked with customers to scale their business to success. This is an opportunity to leverage your skills and expertise in creating a positive impact by bringing energy access to off-grid communities through the deployment of cutting edge solar electrification tech projects.
In this role, you will be responsible for working with our customers to successfully optimize their projects to achieve their revenue and commercial sustainability targets - with an ultimate goal of our customers scaling up. You will work closely with the Nigeria Customer Success Lead, the Nigeria Customer Success team, our Project Finance Lead, Commercial R&D team and from time to time our CEO to ensure our customers have a great experience in Nigeria. This includes evaluating financial models and optimizing them, liaising with our customers to carry out experiments that boost their revenue, doing monthly business reviews with our customers and ensuring customer success processes are followed and new processes are documented so that the customer success function of the team can scale.